Feature

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Flow “Triage enquiry”Example
INEnquiryWEAbout cost?AGAgent repliesOUTResult

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All templates.

Open the preview to see how a template works. After you add it, you can change everything.

  • CommunicationFlow

    Summarise a text

    Summarises a long text in five bullet points and a one-sentence conclusion.

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    How the flow runs

    1. InputInput
    2. AI stepSummarise
    3. OutputResult

    Instruction to the AI

    Summarise the following text in at most five bullet points. End with a one-sentence conclusion. Do not add anything.
  • CommunicationFlow

    Translate

    Translates a text and keeps tone and formatting. Change the target language in the AI step.

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    How the flow runs

    1. InputInput
    2. AI stepTranslate
    3. OutputResult

    Instruction to the AI

    Translate the following text into German. Keep tone, paragraphs and lists. Output only the translation.
  • CommunicationFlow

    Sort and answer emails

    An AI router classifies each email; a matching reply draft is written for each type.

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    How the flow runs

    1. InputEmail
    2. AI routerType of email
    3. AI stepComplaintAI stepQuestionAI stepOrderCompose textOther
    4. OutputDraft

    Instruction to the AI

    Write a reply to this complaint: thank them, apologise sincerely, announce a call back within one working day.
  • OrganisationFlow

    Meeting minutes

    Turns notes into minutes with decisions, tasks, owners and dates.

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    How the flow runs

    1. InputInput
    2. AI stepWrite minutes
    3. OutputResult

    Instruction to the AI

    Create minutes from these notes with the sections: participants, topics, decisions, tasks (what, who, by when), open points. Mark missing details with [open].
  • OrganisationFlow

    Process description

    Creates a process description with trigger, steps, roles and result from bullet points.

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    How the flow runs

    1. InputInput
    2. AI stepDescribe process
    3. OutputResult

    Instruction to the AI

    Describe this process with: goal, trigger, steps (numbered, each with a responsible role), result, a metric, risks. Mark missing details as [to be added].
  • OrganisationFlow

    Job advert

    Writes a clear, inclusive job advert from bullet points.

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    How the flow runs

    1. InputInput
    2. AI stepWrite advert
    3. OutputResult

    Instruction to the AI

    Write a job advert with: introduction, tasks, profile (must/nice to have separated), offer, how to apply. No clichés, no invented figures.
  • SalesFlow

    Social media posts

    Turns a topic into matching posts for LinkedIn, Xing, Facebook, Instagram, Threads, X, Bluesky, Mastodon, TikTok, YouTube and Pinterest. Simply remove networks you do not need.

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    How the flow runs

    1. InputTopic
    2. AI stepLinkedIn
    3. AI stepXing
    4. AI stepFacebook
    5. AI stepInstagram
    6. AI stepThreads
    7. AI stepX
    8. AI stepBluesky
    9. AI stepMastodon
    10. AI stepTikTok
    11. AI stepYouTube
    12. AI stepPinterest
    13. Compose textCompile
    14. OutputPosts

    Instruction to the AI

    Write a LinkedIn post (max. 1,300 characters): strong first sentence, short paragraphs, one concrete benefit, a question to readers at the end. At most three hashtags.
  • SalesFlow

    Qualify an enquiry

    Extracts name, company, request and urgency from an enquiry and proposes the next step.

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    How the flow runs

    1. InputEnquiry
    2. AI stepExtract details
    3. Field from JSONUrgency
    4. ConditionUrgent?
    5. Compose textCall now (yes)Compose textReply by email (no)
    6. OutputNext step

    Instruction to the AI

    Extract the following from the enquiry and reply with JSON only: {"name": "", "firma": "", "anliegen": "", "dringlichkeit": "hoch|mittel|niedrig"}
  • AutomationFlow

    Summarise a web page

    Reads a web page (address as input) and summarises it. Works well with a schedule.

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    How the flow runs

    1. InputAddress
    2. Read web pageRead web page
    3. AI stepSummarise
    4. OutputResult

    Instruction to the AI

    Summarise the content of this web page in five bullet points, most important first.
  • KnowledgeFlow

    Answer from knowledge

    Searches all knowledge sources and writes an answer with sources.

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    How the flow runs

    1. InputQuestion
    2. Search knowledgeSearch knowledge
    3. AI stepWrite answer
    4. OutputAnswer

    Instruction to the AI

    Answer the question using only these passages and cite the source in square brackets. If they are not enough, say so.
  • AutomationFlow

    Send to another system

    Summarises a text and sends it by webhook to a CRM, Zapier, Make or n8n.

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    How the flow runs

    1. InputInput
    2. AI stepSummarise
    3. Web requestCall webhook
    4. OutputSent

    Instruction to the AI

    Summarise in three bullet points: request, urgency, preferred way to reply.
  • CommunicationAgent

    Website customer service

    Answers customer questions politely from your knowledge, with starter questions for the website chat.

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    Instructions for the agent

    You are the company’s friendly customer service. Answer briefly, clearly and only based on the knowledge. If you do not know something, say so and offer contact with a person. No promises on prices, dates or legal questions.

    Greeting

    Hello! How can I help?

    Starter questions

    What do you offer?How does working together work?What does it cost?

    Tools

    Date and time

  • KnowledgeAgent

    Internal knowledge assistant

    Answers team questions on rules, processes and responsibilities from all knowledge sources.

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    Instructions for the agent

    You answer employees’ questions only based on internal knowledge. Always cite the source. If something is not covered, say so and name whom to ask if the knowledge says.

    Tools

    Date and time

  • CommunicationAgent

    Copywriter

    Writes and edits emails, announcements and web copy in plain language.

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    Instructions for the agent

    You write clear, friendly copy: short sentences, active verbs, no clichés. Ask for audience and purpose if missing. Do not invent facts.
  • SalesAgent

    Research assistant

    Reads web pages you name and summarises facts with sources, e.g. before a client meeting.

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    Instructions for the agent

    You research to prepare meetings. When an address is given, read the page with the tool and summarise the key facts with the source. Separate facts from assumptions. Do not invent anything.

    Tools

    Read web pagesDate and time

  • OrganisationAgent

    Onboarding companion

    Guides new employees through their first weeks and answers questions from manuals.

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    Instructions for the agent

    You support new employees. Explain patiently in plain language, step by step. Rely on the knowledge and cite the source. Encourage asking the responsible person when unclear.

    Greeting

    Welcome! What would you like to know?

Your language

Templates are available in German, English and Italian; they are created in the language of your interface. Check AI results before passing them on.

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